p987 Responsible Gaming

At p987 Casino, responsible gaming isn't just a checkbox — it's a core part of how we operate. We genuinely care about the well-being of every Filipino player who chooses to spend their time and money on the p987 Platform. Whether you're playing slots in Makati, enjoying live dealer games in Cebu, or spinning bingo cards in Davao, p987 wants your experience to be fun, safe, and within your means.

p987 is committed to providing tools, information, and support that help players maintain control over their gambling activity. We work in alignment with PAGCOR's responsible gaming framework and the broader goal of keeping Philippine online gaming a safe and regulated industry.

This page outlines everything you need to know about responsible gaming at p987 — from recognizing the early signs of problem gambling, to using our built-in player protection tools, to finding professional help if you need it.

Under Philippine law and PAGCOR regulations, participation in casino-style gambling — including online gaming — is strictly restricted to individuals who are 21 years of age or older. p987 enforces this age restriction rigorously and without exception.

During the registration process, all p987 players are required to confirm that they are at least 21 years old. p987 also conducts Know Your Customer (KYC) verification, which includes age verification using government-issued Philippine identification documents such as:

• Philippine Passport
• PhilSys National ID (ePhilID)
• SSS ID or UMID Card
• Driver's License issued by the LTO
• PRC Professional Regulation Commission ID

Any account found to belong to a person under 21 years of age will be immediately suspended, all funds will be returned, and the matter may be reported to the relevant authorities. p987 takes underage gambling extremely seriously — it is not just a policy violation, it is a harm we are committed to preventing.

Problem gambling can develop gradually — and many players don't realize they have a problem until it has already affected their finances, relationships, or mental health. p987 wants every Filipino player to be aware of the warning signs so they can take action early.

Common signs that gambling may be becoming a problem include:

• Spending more money on gambling than you can afford to lose
• Borrowing money or selling possessions to fund gambling
• Feeling restless, irritable, or anxious when not gambling
• Chasing losses — continuing to gamble to try to win back money you've lost
• Lying to family members or friends about how much time or money you spend gambling
• Neglecting work, school, family, or social obligations because of gambling
• Using gambling as a way to escape stress, depression, or personal problems
• Failed attempts to cut back or stop gambling
• Gambling with money meant for rent, bills, food, or other necessities
• Feeling guilt or shame after gambling sessions

If you recognize any of these signs in yourself or someone you care about, please use p987's responsible gaming tools or seek professional support. There is no shame in asking for help — it is the responsible thing to do.

Answer these questions honestly. If you answer "Yes" to two or more, we strongly encourage you to use p987's self-exclusion tools or speak with a professional counselor.

If you answered "Yes" to two or more questions, please consider activating p987's self-exclusion feature or contacting a professional support service. You can also contact p987 support to discuss your options — our team is trained to assist players who need help.

p987 provides a comprehensive suite of responsible gaming tools that are available to all registered players at no cost. These tools are designed to give you control over your gambling activity and help you stay within safe limits.

All responsible gaming limits take effect immediately upon activation. Increases to deposit or loss limits are subject to a mandatory 24-hour cooling-off period before they take effect — this gives you time to reconsider. Decreases take effect immediately.

Self-exclusion is the most powerful responsible gaming tool available at p987. When you self-exclude, your account is immediately suspended and you will be unable to log in, deposit, or place bets for the duration of your chosen exclusion period.

• 6 Months — A meaningful break for players who feel they need to step away
• 1 Year — Recommended for players showing signs of problem gambling
• 3 Years — For players who need an extended period of recovery
• Permanent — Irreversible closure of your p987 account

If you are unable to access your account or prefer to request self-exclusion directly, contact p987 support at [email protected]. Our team will process your request within one (1) business hour and confirm via email once your account has been suspended.

Responsible gambling is about keeping the experience fun. Here are practical tips that p987 recommends to every Filipino player — whether you're a casual weekend player in Quezon City or a regular slots enthusiast in Manila:

• Set a budget before you play — Decide how much you are comfortable losing before you start. Treat it like entertainment spending, not an investment.
• Never chase losses — If you've hit your loss limit for the day, stop. Chasing losses almost always makes things worse, not better.
• Take regular breaks — Step away from the screen every hour. Grab a snack, stretch, or chat with someone. Fresh perspective helps you make better decisions.
• Don't gamble under the influence — Alcohol and other substances impair judgment. Avoid gambling when you are not in a clear, sober state of mind.
• Balance gambling with other activities — Gambling should be one of many leisure activities in your life, not the primary one. Make time for family, friends, hobbies, and exercise.
• Never gamble to solve financial problems — Gambling is not a reliable way to earn money. The house always has an edge over the long run. If you are in financial difficulty, seek financial counseling instead.
• Keep track of time and money — Use p987's reality check and session limit tools to stay aware of how long you've been playing and how much you've spent.
• Play for fun, not profit — The right mindset is everything. Approach p987 games as entertainment — any winnings are a bonus, not an expectation.

If you or someone you know needs help with problem gambling, the following organizations provide free, confidential support to Filipinos. p987 encourages all players to reach out without hesitation — seeking help is a sign of strength, not weakness.

p987 support is also available around the clock. If you need to discuss your gambling activity, activate a self-exclusion, or simply talk to someone, contact us at [email protected]. All responsible gaming inquiries are handled with complete confidentiality.

Problem gambling doesn't only affect the person gambling — it affects the whole family. If you are concerned about a family member's gambling habits, here is how you can help:

• Talk openly and without judgment — Choose a calm moment to express your concerns. Use "I" statements (e.g., "I've noticed you seem stressed after gambling") rather than accusations.
• Educate yourself — Understanding problem gambling as a behavioral condition — not a moral failing — helps you approach the situation with empathy rather than anger.
• Set boundaries — It is okay to refuse to lend money or cover gambling debts. Enabling gambling behavior, even with good intentions, can make the problem worse.
• Encourage professional help — Gently suggest counseling or support groups. Offer to accompany your loved one to their first appointment if they are hesitant.
• Take care of yourself too — Living with a problem gambler is stressful. Seek support for yourself through family counseling or community support groups.

If a family member has a p987 account and you believe they are gambling problematically, you may contact p987 support at [email protected] to discuss the situation. While p987 cannot share account details with third parties, we can provide guidance on the options available.